Is ACERTYJO an investment?
No. ACERTYJO is not a financial product or an investment offer.
Does ACERTYJO guarantee income?
No. There are no guarantees or promises of income.
Is the referral program a job?
No. There is no employment relationship.
Is ACERTYJO a multilevel or pyramid system?
No. It is an internal community recognition system.
Is it a betting system?
No. It is a mental skill game.
Are cash prizes offered?
No. Currently, prizes consist of membership time extensions.
Are results guaranteed?
No. Results depend exclusively on the User and their participation.
Are refunds available?
Only in the cases set forth in the Refund Policy.
Can I cancel my membership?
Yes. At any time from your account.
Is membership renewed automatically?
No. Membership is not renewed automatically. Each period must be purchased manually.
Can I pause my membership?
No. Membership cannot currently be paused.
What happens if I do not use the platform for personal reasons?
Lack of use does not entitle the User to refunds or extensions.
Can I change my email address or other data?
Yes. You can request an update of your data by contacting support.
What if I do not receive emails from ACERTYJO?
It is the User’s responsibility to check their spam folder and keep their data up to date.
Can I use a VPN or fake my location?
No. The use of mechanisms to hide location or manipulate access may lead to account suspension.
Can I participate from any country?
Yes, as long as local laws allow it. It is the User’s responsibility to know the regulations of their country.
What happens if Stripe or PayPal block a payment?
The User must manage the situation directly with the payment provider.
Can benefits or earned extensions be revoked?
Yes. ACERTYJO may revoke benefits obtained through fraud, abuse, or system error.
Is the use of bots or automation allowed?
No. The use of automated systems is prohibited and results in immediate suspension.
Can I request compensation for system errors?
No. ACERTYJO does not offer compensation for technical failures or service interruptions.
Can I sue if I do not earn money?
There are no guarantees of results or legally enforceable economic rights.
Can I transfer my account to another person?
No. The account is personal and non-transferable.
Can ACERTYJO modify rules or operation?
Yes. ACERTYJO may modify rules, dynamics, and conditions at any time.
Can I have more than one account?
No. Only one account per person is allowed.
Can my account be closed without prior notice?
Yes, in case of breach of the Terms and Conditions or inappropriate conduct.
Do I have to declare taxes if I generate income?
Yes. It is the User’s sole responsibility to comply with their tax obligations.
Can the referral program be closed?
Yes. ACERTYJO may suspend or terminate it whenever it deems necessary.
Can prices change?
Yes. Prices may be modified at any time.
Is my data protected?
Yes. In accordance with the current Privacy Policy.
Which laws govern the platform?
The laws of the State of California, United States of America.How do I contact the support team?
By writing to: support@acertyjo.com
